The We Hear You survey was launched last 4th July by Yumpoingo and results are now available. The initiative has collected more than 60,000 responses covering the period from beginning of July to mid August – therefore, including any impact of the “Eat Out to Help Out” Uk government programme.
According to this survey, clear safety measures remain the essential element for consumer satisfaction. Unfortunately, respect of safety measures has been perceived as declining (79% to 58%) within the 6 weeks covered.
The Eat Out to Help Out programme has stressed the importance of safety to drive consumers in. The Monday to Wednesday boost in sales should be used to increase consumers base for the rest of the week. Key to achieve such a result is to guarantee stable safety conditions and speed of service on an everyday basis.
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